Cookie policy

What is a cookie?

We use cookies on this website. Cookies are small text files that are sent with pages of this website (and/or Flash applications) and are stored by your browser on your computer. When you visit our website again, you will be recognised by means of cookies. This is done in a way which does not personally identify you.

Cookies help us understand how you use our website and how we can further improve it. We need your permission to be able to place specific cookies.

What types of cookies do we use?

Kiwa uses different types of cookies with different objectives on its websites:

  • Necessary cookies: these session cookies or functional cookies are necessary for the website to work properly. For example, these cookies make sure that the information you enter into a contact form can actually be sent. Also, the Google Analytics basic cookie gives us a basic understanding of what happens on the website. Session cookies are checked by default. The website cookie will be automatically removed as soon as you close your web browser. We store the necessary cookies for 30 days.
  • Analytical cookies: we use Google Analytics, Visual Website Optimizer and Hotjar cookies. These cookies help us understand how you use the website. For this purpose, we collect data that we analyse. We use this data to further improve our websites. We store the analytical cookies for one year.
  • Marketing cookies: through these cookies we can tailor advertisements and information to your interests. Marketing cookies are also used for interaction with social media. We store the marketing cookies for one year.
Read more about the tools we use to optimise our websites:

Google Analytics

We use Google Analytics to monitor how visitors use our websites, including details of the website that they come from and the total number of times that they visit our websites. We also use Google Analytics for demographic and interest reports such as gender and age.
Google may provide information to third parties if Google is under a legal obligation to do so, or insofar as third parties process the information on behalf of Google. We have no influence on this. We have not granted Google permission to use the analytics data obtained for other Google services. Read more about the Google Analytics data practices and commitment to protecting the confidentiality and security of data.

Visual Website Optimizer

Visual Website Optimizer is used to test and optimise the user interface and the quality of the content on our websites.


Hotjar is a conversion optimisation tool which we use to gain insight into the behaviour of our website visitors. The data is stored and secured in the Hotjar servers in Ireland and is not shared with third parties.